By accessing or using Author Publishers Hub Help website or any of our services, you agree to the terms below. If you do not accept these conditions, please do not continue to use the site or purchase our services. All users must meet the legal age requirements of their jurisdiction to place an order with us. Placing an order or making a payment confirms that you have read, understood and accepted these terms, which create a binding agreement between you and Elite Writer’s Help.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from E-Book Publishing, you may receive messages related to customer care.
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or account status.
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
You may opt in to receive SMS messages from E-Book Publishing by filling out a website form.
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link).
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.
Author Publishers Hub Help provides professional writing, editing, design, publishing, printing, marketing and related services. Each service has its own specific guidelines, which we share before starting work. It is the customer’s responsibility to review our policies, including the revision and refund policies, before making a payment.
Because our services produce original, custom work, completed orders cannot be returned. However, customer satisfaction is central to us. If you believe your project does not meet the agreed requirements, you may request revisions. Each service package includes a set number of revisions within a defined time frame. Revision requests should be made by emailing your assigned project manager, who will coordinate updates to ensure the work aligns with your original instructions.
We approach refund requests individually and always attempt to resolve issues directly with the customer first. Refunds may be considered if:
If a refund is approved, it will be issued using the original payment method within 5 to 15 business days. Processing fees may apply.
All original work produced under your order becomes your property once payment is complete. You will hold all rights and royalties, and Author Publishers Hub Help will not claim authorship. We maintain strict confidentiality and secure communication practices to protect your identity, materials and project details.
We may update our prices, discounts or service offerings at any time without prior notice. In the rare event that a service must be suspended or discontinued, we are not responsible for any costs beyond refunds for unused services.
Author Publishers Hub Help will make every reasonable effort to meet deadlines and quality standards. However, we are not liable for indirect losses, delays caused by third parties, or issues beyond our control.
We reserve the right to revise these terms when necessary. Any changes will take effect immediately upon being posted on the website. By continuing to use our services after updates are posted, you agree to the revised terms.